FAQ for Classic GoBoat & GoBoat Cruise

We are often fully booked, and we therefore recommend you book in advance to make sure you get a boat. You can book here.
But you are always welcome to come by our location to see if we have openings.

You can choose to rebook or receive the full amount until 5 days (120 hours) before departure. In your order confirmation email you’ll find a link to edit your booking. Please do this yourself.

You can cancel your booking and get a refund until 5 days days before departure. This can't be done automatically. Please read your confirmation email on how to get the refund. The process usually takes 10 working days.

If there is less than 5 days to your trip (120 hours), you cannot rebook nor get the full amount refunded.

The 14 days right of cancellation does not apply to GoBoat Cruise bookings as per § 18, number 2 and 3 of the Consumer Contracts Act.

No, currently we do not offer a cancellation warranty for GoBoat Cruise bookings.

Our normal prices for GoBoat Cruise are:

2 hours: 3899 DKK
3 hours: 5799 DKK
4 hours: 7.699 DKK
5 hours: 9.599 DKK

Our normal prices for GoBoat Cruise Lite are:
1 hour: 1.299 DKK
2 hours: 2.499 DKK
3 hours: 3.699 DKK
4 hours: 4.799 DKK

Please check our Cruise booking system and Cruise Lite booking system for accurate, up to date pricing based on your desired date and time. The price excludes drinks and snacks that must be bought through GoBoat Cruise (you can't bring your own). The price includes pickup and drop off at Sluseholmen - if you want to be picked up or dropped off at another pre set location, there is an extra charge.

You can book a boat on our Cruise booking system and Cruise Lite booking system. Please choose:
Location --> number of boats (Cruise seats 7 people, while Cruise Lite seats 9 people in addition to the captain) --> number of hours --> date --> time --> pick up and drop off locations --> your data --> drinks and snacks --> payment by credit card.

We offer various discounts. The longer time you rent a boat, the lower the price is per hour. Remember to divide the price by how many people you go out sailing to know the price per person. We do not offer discounts on booking multiple boats.

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At our location in Sluseholmen we have 1 Cruise boat and 2 Cruise Lite boats. You can book 1 or more boats depending on how many people you are.

Cruise has room for 7 people, while Cruise Lite has room for 7 people + the GoBoat Cruise captain. This number also includes children and babies.

No, unfortunately not. Be sure to book in advance.

Yes we offer different solutions that meet your needs. Read more here.

Please arrive 5 minutes before departure to ensure that there is time for safety and instructions. Remember to show up at the right location for your booking.

If you show up late, the captain will still return the boat at the original drop off time so the next guests don't have to wait.

It is possible to find paid public parking places near Sluseholmen and the on the nearby streets. Get an overview of parking spaces via this Google Maps map.

For the best experience we suggest you go to the bathroom before departure. However, we can stop at various places in the harbor so you can go on land near by a bathroom. Please ask your captain.

You can find the nearest defibrillator at Thad Jones vej 12, St, 2450, a few minutes away from our home location. It's open 24 hours.

You can find the nearest defibrillator on your sailing route here or download the app TrygFonden Hjertestart.

No it’s not necessary. We encourage anyone with Corona symptoms to stay home.

For all our locations we advise that you must be able to get in and out of the boats yourself, of course our staff will always be around to offer a hand. However, we don’t currently have any accessibility ramps.

Yes, we have a wide selection of beverages and snacks that can be ordered online.

In addition, we collaborate with Restaurant Nærvær, which offers delicious tapas and seafood dishes. Food from Nærvær must be ordered at least 24 hours before the start of the boat trip and will be picked up during the trip. The food add-on is available for sailings every day of the week from 11:30 AM. You must book a minimum of a 2-hour boat trip if you wish to order food from Nærvær. Read more here.

You are NOT allowed to bring your own drinks and snack on board. Please talk to your captain before departure.

Sorry, no. Just as in a restaurant you are not allowed to bring your own drinks and snacks. We recommend you order your drinks and snacks when booking your boat. Then the captain will have everything ready for you when you arrive. Otherwise, you can still buy extra before departure and if space permits, we'll have a few drinks and snacks onboard for sale.

If you are very keen on bringing your own wine, we offer this with a corkage fee of 250 dkk. Please contact us before hand for this.

Our boats have a rain cover that we'll put on. This covers the area where you sit. Of course as always in rainy weather, we can't guarantee that you stay totally dry at all times.

We recommend you wear waterproof clothing or bring an umbrella, in the wind permits it. We also sell biodegradable rain ponchos.
If there is thunder or lightening, our operations will still run as it is still considered safe to sail.

However, if it is windy, the boats will need more power to move and so will sail a little slower, meaning we won’t be able to sail as far. 
In the case of powerful winds, we reserve the right to cancel your trip, this is a safety precaution. In this instance you choose whether you would like to rebook, get a voucher, or a refund. We will try to give you as much warning as possible and call you on the day of your sail.

The GoBoat Cruise Lite boats have a maximum capacity of 9 people plus the captain. This number also includes children and babies.

The GoBoat Cruise boats have a maximum capacity of 7 people plus the captain. This number also includes children and babies.

There are NO exceptions to this ever. Some people call or write to us to ask for an exception. This never happens. So please don't ask.

Yes. Life jackets are included in the price.
Life jackets for adults are located in the storage compartment on the boat. We also have life jackets for children and babies. Please ask the captain as these are stored on land

No, it does not. The GoBoat Cruise experience includes a captain so nobody needs to drive the boat.

We will instruct you on how to behave aboard before you leave (therefore, you must be at our location 15 min prior to departure) and we'll send instructions by email when you book

Yes, the captain is included in the booking (unlike the GoBoat picnic boats where you are the captain). The Cruise captain will make your trip the best!

Yes, we have two different types of boats.

The GoBoat Cruise Lite boats can carry 7 people. The boat has a table to sit around, a sun bed in the back and stairs to get out of the water if you want to swim.

The GoBoat Cruise boats are larger in size but can carry 7 people. The boat also has a table, but swimming is not allowed from this boat.

For safety reasons some sailing areas are not accessible by GoBoat Cruise and Cruise Lite. Our captain knows all the rules.

Please be aware that we reserve the right to close certain areas for sailing if conditions require us to. For example for safety or if the harbor administration closes an area for various reasons.

No, we do not store personal belongings outside the boat. Remember to only bring what you can bring on board. GoBoat disclaims any liability for personal belongings taken onboard – including electronics, clothing parts, etc.

Yes, all passengers may consume alcohol. You can have a great event on board. We do ask for good behavior.

We reserve the right to reject very drunk guests before departure or during the trip. Drunk guests won’t receive any refund. Remember, that the harbor is a public and busy place. Many residents live close to the harbor and the canals. And safety is most important - yours and everyone else's
Show respect and responsibility whenever you are in the harbor.

No, it is not allowed to smoke hookah onboard. However, we do allow smoking cigarettes. It is important that cigarette butts are not thrown in the water or in the boat to preserve our aquatic environment and ensure a clean and pleasant experience for everyone.

The person who books must be 18 years old. There is no age restriction on being a passenger in the boat. However, if you want to buy alcohol you must be 18 years of age. The captain will check, so please remember a valid ID.

Yes, you can choose to depart from Etta Camerons vej 15A (included in the price) or 6 other locations at an extra cost for a different departure point. This can be added in the booking system.

Cost of 499 DKK:
Fisketorvet
GoBoat Islands Brygge
Gammel Strand Metro
Ofelia Plads

Cost of 999 DKK:
Toldboden marina
Sandkaj Nordhavn

Please note: You cannot select Sandkaj in Nordhavn with GoBoat Cruise Lite.

Yes, you can choose between being dropped off at Etta Camerons vej 15A (included in the price) or 6 other locations at an extra cost as the drop off point. This can be added in the booking system.

Cost of 499 DKK:
Fisketorvet
GoBoat Islands Brygge
Gammel Strand Metro
Ofelia Plads

Cost of 999 DKK:
Toldboden marina
Sandkaj Nordhavn

Please note: You cannot select Sandkaj in Nordhavn with GoBoat Cruise Lite.

Yes, you can. We love dogs on the boats. However, we have no life jackets for dogs so dogs are brought onto the boat at your own risk.

Yes, we welcome you! You can book directly in our booking system. Remember that drinks and snacks must be purchased through GoBoat Cruise as described above.

GoBoat Cruise: Yes, swimming from the boat is allowed in selected areas. Ask the captain for recommendations. The boat is equipped with a ladder into the water so it is easy to get back into the boat. Please bring your own towels and swimwear.

GoBoat Cruise Lite: No, swimming from the boat is not allowed. However, our captains can take you to a marked swimming zone/port bathing area where you can swim. And then get back into the boat again. Please bring your own towels and swimwear.

Yes, the boat has built in speakers so you can listen to your favorite songs from any streaming service via Bluetooth.

Therefore, you do not need to bring your own. Our captain will control the sound level so that neighbors in and around the harbor are not disturbed.

Yes, they are. All our boats are insured. As a renter, you are responsible for your behavior and yourselves. The sailing itself is the responsibility of GoBoat as long as you follow the rules and the captain's instructions. If you damage a GoBoat or part of it, or if you damage other people's boats or other property, you must pay the deductible of up to DKK 4.000 depending on the extent of the damage.
The insurance does not cover your personal belongings that are lost or damaged.

We recommend that you have your own liability and personal insurance.