family sailing boats copenhagen

Customer service

We want to make the GoBoat experience as easy as possible for you. Therefore, most of the administration of your trip is set up as self-service so you don't have to wait for us, e.g.:

  • All bookings and payments can be made online
  • At any time you can add beverages and snacks to your booking - just click the link in you booking confirmation email
  • You can rebook or get a voucher for the full amount until 24 hours before departure - just use the link in the booking confirmation email
  • Any questions you might have are most likely answered in our FAQ - check it for fast answers to your inquiries

Are you looking to book as a company, organisation or larger group with minimum 3 boats, please check this page.

Contact details


Send us an email if the self service options and FAQ don't suffice. We strive to answer within one work day.

Tell: +45 4026 1025

Phone opening hours are Monday to Friday from 10.00 til 13.00. If possible, please use the email option. We can't edit or cancel your booking by phone.

Islands Brygge, Copenhagen

Havne-promenaden, Odense

Pier 2, Aarhus

Maps of the GoBoat harbors in Denmark

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Maps of the GoBoat harbors in Denmark

Featured image for the Copenhagen location
Featured image for the Aarhus location
Featured image for the Odense location




Do you want to see where you you can sail and what to see? Do you want to make a route before you sail? Here you can find the maps of the water of each location. We have paper copies of the maps in all boats as well.

Your event at GoBoat

Are you interested in GoBoat hosting your next private event? If you need 4 or more boats for an event, then please contact us on If you only need boats for an event with no extras, or need 1-3 boats you can rent them yourself here.

If you want to sail with us as an organisation or company, please go here.

Collabs with GoBoat

If you are interested in collaborating with GoBoat, please email

Please note that we are unable to sponsor free boat trips with a few exceptions. Read more here.

Press contact

Contact CMO in GoBoat, Eric Ziengs for press related inquiries at